TransUnion is the new trading name of Callcredit in the UK. The usual high levels of service and products will continue as normal whilst we update the brand over the coming months.

Contact us - Consumer Enquiries

Before we can answer queries about your credit report, you must have accessed your Callcredit credit report. You can do this in one of two ways depending on the level of insight you need. For business enquiries please click here.

Once you have received your credit report, you can use our frequently asked questions and Help Section to help answer your queries: 

Frequently Asked Questions   Consumer Help Section

If you still need to contact us:

  • Noddle customers can email 
  • Otherwise please call us on 0330 024 7574, or use the form below. 

Please note that we are unable to answer queries from individuals who have not accessed their credit report with Callcredit. We will respond to all disputes within 28 days in accordance with section 159 of the Consumer Credit Act 1974, but we aim to respond to all other queries as quickly as possible. View our Complaints Procedure here.

Callcredit’s IT systems are industry leading and we pride ourselves on the way in which all our Consumer Service Team staff are comprehensively trained. If you have a dispute regarding information held on your credit file we will deal with these on your behalf directly with the lenders where possible.

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